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Shipping within the EU

FAQ

Delivery and pick-up

We offer two options:

  • Sustainable delivery by Tour de Ville (bicycle couriers)
    If you choose to have your order delivered, you will receive a Track & Trace code as soon as the shipping label has been created. If you order before 14:00 on working days, your order will in principle be dispatched the same day. In the unlikely event that we are unable to dispatch on the same day, you will be informed. Please note that during busy periods delivery may take longer than normal.
  • Self-collection at Section-C in Eindhoven
    If you choose to collect your chocolate yourself from our premises at Section-C, we will send you an e-mail to coordinate the date and time. This way, someone from us will always be there to receive you. In principle, your parcel will be ready for you the next working day.

Yes, we ship orders to Belgium, shipping costs are €8.50 per parcel.
Upon request, we also ship order to a number of other countries. Please contact us via post@dechocolademeisjes.nl or by phone on 06 - 19 36 37 46.

We ship chocolate at temperatures up to 24 °C so not in very hot weather. But feel free to place your order and as soon as the temperature drops below 24 °C, we will ship your chocolate.

Once we have created a shipping label, you will be sent a Track & Trace code. This Track & Trace code allows you to track your parcel.
Please note that this mail may end up in your spam box.

Unfortunately, it is not possible for us to ship for free. After all, packing and shipping chocolate costs time and money. Because we want to be as transparent as possible in the entire chain, from cocoa farmer to shipping, we charge you for part of these costs.
In the Netherlands, this is €4.50 for a letterbox parcel.

We send your chocolate in letterbox parcels in a sustainable way with Tour de Ville bicycle couriers. The parcels are delivered from Monday to Saturday throughout the Netherlands.

Order on Monday to Friday before 2pm?
Then your order will be packed and transferred to Tour de Ville the same day. Immediately afterwards, you will receive a track and trace number so that you can follow your parcel. In principle, you will receive your parcel the next day.

Do you order on Monday to Thursday after 2pm?
Then your order will be packed and transferred to Tour de Ville the next day. Immediately afterwards, you will receive a track and trace number so that you can follow your parcel. In principle, you will receive your package within 2 days.

Order on Friday after 2pm, or during the weekend?
The first thing we do on Monday is pack your parcel and hand it over to Tour de Ville. You will receive a track-and-trace number from us so you can follow your parcel. In principle, you will receive your chocolate on Tuesday.

Should the temperature be above 24 degrees Celsius, we will not ship your chocolate until it is cooler outside.

Delivery
For delivery within the Netherlands, shipping costs are €4.50 for a letterbox parcel. If your parcel does not fit through the letterbox, we will send it by parcel post for €6.70.

Self-collection
Picking up your chocolate package at our workshop at Section-C by appointment is of course free of charge.

Ask us your question

Is your question about us and our sustainable chocolate not listed? Then send us a message; we will get back to you with an answer as soon as possible.
Rating of thechocolategirls.co.uk at WebshopKeur Reviews is 9.9/10 gebaseerd op 33 reviews.