You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation, you have another 14 days to return the product. The costs of return shipment are for your own account.

Once we have received the products back in good order, we will refund the full purchase price, including shipping costs, to your bank account within a maximum of 14 days.

If you wish to exercise your right of withdrawal, please notify us by e-mail at:
service@dechocolademeisjes.nl
o.v.v. right of withdrawal.

To process your revocation, we ask you to print the attached form, fill it in and add it to the return shipment of the products.

You can send the product(s) to:
The Chocolate Girls
Daalakkersweg 8-20(4)
5641JA Eindhoven

Form_withdrawal_The Chocolate Girls.pdf

No, it is not possible to exchange an item directly. However, you can use the right of withdrawal and return the products within 14 calendar days after delivery. You can then place a new order for the desired article.

Please note that return shipping costs are at your own expense. Once we have received the products back in good order, we will refund the full purchase price, including any shipping costs, to your bank account within 14 days.